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For more information contact:
Angie Barnett 410-347-3981
443-223-1303 cell
Jody Thomas 410-347-8593
443-254-0464 cell

Repairs Projected to Pile-up as Record Snows Begin to Melt
BBB Tips for Choosing Contractors

February 12, 2010 -- As Marylanders dig-out from back-to-back, historic snowfalls and put immediate clean-up efforts behind them, Better Business Bureau warns opportunists will be around the corner looking for victims of their own.

"These back-breaking snow storms can do damage to roofs, trees, decks, leaky basements, you name it," said Angie Barnett, president CEO, Better Business Bureau | Greater Maryland. "Like any disaster, motorists, homeowners and consumers in general, need to take great care in the selection of service providers to help them in the after-math of the snow.

"While the snow is still settling in the Mid-Atlantic, hurricanes and other natural disasters have attracted traveling scam-artists in the past. It's a pretty sure bet this disaster will have the same affect cautions BBB. Not only do consumers need to be on the look-out for unscrupulous roof, siding and asphalt repairmen who show-up in front of their homes like knights in shining armor, but they need to use common-sense and resist making quick and/or emotional decisions when choosing any contractor, restoration firm, tree service or service provider.

BBB offers the following tips for selecting a contractor for home repairs:

· A contract should include a description of all the work to be performed, including the quality of materials to be used.

· Homeowners should not make decisions they are uncomfortable with or be pushed into making a decision.

· If you are forced out of your home by the snow or resulting damage to your home, save your receipts, including those for food and temporary lodging, as they may be covered under your insurance policy. Contracts should include a price break-down for both labor and materials.

· Any promises made orally should be written into the contract, including any warranties on materials or labor.

· References at least a year old should be requested. It may seem impossible to travel to an unaffected area to inspect references after a disaster, but remember the time spent will be minor in comparison to the possibility of living with inferior repair work for years.

· Review all documentation before any payments are made and before signing the dotted line. · Homeowners should be suspicious of door-to-door workers who, in order to get the job, may use scare tactics such as allegedly unsafe structural conditions.

· Homeowners should check to see if the company's name is on the worker's vehicle, if the company is listed in the telephone directory, and if a street address is provided.

· Check with BBB to make sure the contractor has a satisfactory record of performance and can be trusted with your business.

· Contact the Maryland Home Improvement Commission and make certain the contractor has the proper licensing or the Maryland Department of Natural Resources in the case of tree service companies.

About BBB | Greater Maryland
Headquartered in Baltimore, BBB | Greater Maryland is a non-profit organization that was established in 1922. It serves 18 Maryland counties and Baltimore City.  In 2009, BBB | Greater Maryland provided more than one million free Reliability Reports on area businesses and charities, processed more than 7,000 reportable complaints and conducted numerous investigations shutting down fradulent web sites and assisting law enforcement agencies. Your BBB is supported by Accredited Businesses that have passed a comprehensive review, met 13 standards of trust, and that agree to uphold those standards including commitments to advertise honestly, and to address marketplace disputes quickly, respectfully, and reasonably. For more information please contact BBB |Greater Maryland at 410-347-3990 or visit www.bbb.org .